Last updated: 06 April 2026

1. Introduction

This privacy policy explains how Ornamental Classics (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit our website: https://ornamentalclassics.com/.

We are committed to protecting your privacy and handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect: We may collect and process the following data:

  • Personal details – name, email address, phone number, billing and delivery address
  • Order information – details of products you purchase
  • Technical data – IP address, browser type, device information
  • Usage data – how you use our website
  • Marketing preferences – your preferences for receiving marketing communications

This information is collected when you:

  • Place an order
  • Contact us (e.g. via email or phone)
  • Browse our website

3. How We Use Your Information we use your data to:

  • Process and deliver your orders
  • Communicate with you about your order or enquiry
  • Improve our website, products, and services
  • Send marketing emails (only if you have opted in)
  • Comply with legal obligations

4. Legal Basis for Processing: We rely on the following legal bases:

  • Contract – to fulfil your orders
  • Legitimate interests – to improve our services
  • Consent – for marketing communications
  • Legal obligation – for tax and legal compliance

5. Sharing Your Data: We may share your data with:

  • Payment providers
  • Delivery/courier companies
  • IT and website service providers

We do not sell your personal data to third parties.

6. Cookies: Our website uses cookies to:

  • Improve your browsing experience
  • Analyse website traffic
  • Remember your preferences

You can control or disable cookies through your browser settings. Cookies are commonly used to improve website functionality and user experience. (ornamental.com)

7. Data Security

We take appropriate security measures to protect your data from unauthorised access, loss, or misuse. However, no internet transmission is completely secure.

8. Data Retention: We only keep your personal data for as long as necessary to:

  • Fulfil orders
  • Meet legal and tax requirements
  • Resolve disputes

9. Your Rights: Under UK data protection law, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing
  • Withdraw consent (for marketing)

To exercise your rights, contact us using the details below.

10. Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy practices.

11. Contact Us
If you have any questions about this privacy policy or your data, please contact:

Ornamental Classics
Email: sales@ornamentalclassics.com
Phone: 07483 445198 (Ornamental Classics)

12. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page.

By using our website, you agree to this privacy policy.